Privacy Policy

1. Data Controller

The data controller responsible for your personal data is Safe4AI, operating from Belgrade, Serbia. For any privacy-related inquiries, contact us at [email protected].

2. What Data We Collect

We collect personal data only when you voluntarily submit our contact form. The data collected includes:

• —Name: To address you personally in our response
• —Email address: To respond to your inquiry
• —Company name: To understand your organisation context (optional)
• —Service interest: To route your inquiry to the appropriate team
• —Message content: To understand and respond to your specific request

We do not collect any sensitive personal data (health data, financial data, government IDs). We do not use cookies, tracking pixels, or analytics scripts on this website.

3. Legal Basis for Processing

We process your personal data on the basis of legitimate interest (GDPR Article 6(1)(f)) specifically, our legitimate interest in responding to business inquiries sent to us voluntarily. By submitting the contact form, you acknowledge that you are initiating contact with us and consent to us processing your data for that purpose.

4. How We Use Your Data

We use the data you submit exclusively to:

• —Respond to your inquiry via email
• —Prepare a relevant proposal or service description if requested
• —Follow up on prior correspondence at your request

We do not use your data for marketing communications, profiling, or automated decision-making. We do not sell, rent, or share your personal data with any third parties for their own purposes.

5. Third-Party Processors

Form submissions are processed via Netlify Forms, a form handling service provided by our hosting platform. Netlify acts as a data processor on our behalf and makes form data available to us; email notifications of submissions are delivered to our inbox. Netlify retains form submission data according to their platform terms and our site configuration.

You can review Netlify's privacy terms at netlify.com/privacy. No other third-party services receive your personal data from this website.

6. Data Retention

We retain inquiry data (your name, email, and message) for up to 24 months from the date of first contact. If no ongoing business relationship develops, data is deleted at or before the end of this period. If we enter into a services agreement, data retention follows the terms of that agreement and applicable accounting regulations.

7. Your Rights Under GDPR

As a data subject under the General Data Protection Regulation (GDPR), you have the following rights:

• —Right of access: Request a copy of the personal data we hold about you.
• —Right to rectification: Request correction of inaccurate or incomplete data.
• —Right to erasure: Request deletion of your personal data ("right to be forgotten").
• —Right to restriction: Request that we restrict processing of your data in certain circumstances.
• —Right to object: Object to processing based on legitimate interest.
• —Right to data portability: Request your data in a structured, machine-readable format.
• —Right to lodge a complaint: File a complaint with your local data protection authority if you believe your rights have been violated.

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8. Data Security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, disclosure, or loss. Our website is served over HTTPS with HSTS enforcement. Form data is transmitted over encrypted connections. Access to email inboxes containing inquiry data is restricted to Safe4AI team members who require it to respond to inquiries.

9. International Data Transfers

Safe4AI is based in Belgrade, Serbia. Contact form data is processed there and may be handled by our hosting and form providers under their own terms. Where personal data is transferred internationally, we apply safeguards required under applicable data protection law. For questions about transfers from the EU/EEA or your rights, contact [email protected].

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our contact form after any update constitutes acceptance of the revised policy.

11. Contact

For any questions about this Privacy Policy or your personal data, contact us at [email protected].