Services/Chatbots & Assistants
Conversational AI

Intelligent Chatbots & Assistants

Conversational AI assistants trained on your own documentation and data, deployed entirely within your infrastructure. Accurate, cited, and domain-aware — without any data leaving your environment.

RAG Architecture

Responses are grounded in your actual documentation — retrieved at query time, verified, and cited. No hallucinations from stale training data. The knowledge base updates as your documents update.

Domain-Specific Training

The assistant is trained and prompted on your terminology, workflows, and internal knowledge. It understands your products, policies, and processes — not generic internet knowledge.

Multi-Language Support

Native NLP for local markets. Whether your staff communicates in English, German, French, Serbian, or other languages — the assistant handles it with domain accuracy, not just translation.

Escalation & Handoff

When the assistant reaches the boundary of its knowledge or detects escalation signals, it hands off to a human agent with full conversation context. No lost threads, no repeated questions.

Technology Stack

Core NLP and deployment tools

RAGLangChainLlamaIndexHuggingFace TransformersFastAPIWebSocketQdrantPostgreSQLspaCyNLTK